|
|
Encore Consignments Return Policy
Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.
- In general, Encore Consignments does not accept returns on merchandise.
- All items offered by Encore Consignments are exactly as described, and are New or are in excellent "as new condition".
- Encore Consignments only accepts for consignment the highest quality Designer items that are NEW or "AS NEW" condition.
- All items are carefully inspected to insure that they are original Designer Labels and are free of damage or defect.
- Encore Consignments offers these items with complete confidence in their quality at 1/2 to 1/3 of Retail Prices.
- It is the consumer's responsibility to make sure that they are thorough and ask any questions and Encore Consignments will be happy to address any concerns, and provide measurement information before sale.
- Encore Consignments is not responsible for items damaged in transit during shipping.
- Items damaged in transit during the shipping process are the sole responsibility of the shipper (UPS).
- It is the responsibility of the consumer to purchase sufficient shipping insurance for each item. See Encore Consignments Shipping Policy.
- If an item is damaged in transit, Encore Consignments will be happy to assist in recovery of the insured value of those items from UPS.
- All sales are final.
In order to assist you in the recovery of insured value of items damaged
in transit, Encore Consignments
will need the following information:
Damaged in Transit Assistance Request:
Encore Consignments will do our best to help to resolve this issue. However, as stated above, items damaged in transit during the shipping process are the sole responsibility of the shipper (UPS).
