We're Here For You
We take our customer care very seriously. While our aim
is to make our website easy to understand, and navigate we know there are
times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care
team to help you:
For product information or assistance:
sales@encorefashion.com
For service inquiries or assistance:
service@encorefashion.com
For customer support or assistance:
webmaster@encorefashion.com
We will respond to you within 24 to 48 hours, during regular
business hours. All email correspondence is completely confidential.
Encore
customers may also use our toll free telephone support center to contact
a service representative during regular business hours:
Please send any specific information about your request
so we can direct it to the appropriate people:
Live Customer Care Center
703-683-1756
Hours:
Thursday-Saturday 11am-5pm
(EST)
Sunday 12:30pm-5pm
Mondays, Tuesdays, Wednesdays and federal holidays our
physical location (storefront) is closed, please leave a message.
A customer representative will contact you within 24 hours of the first
business day.
Send your inquiries to:
Encore
Consignments
Attention: Customer Care Center
110 S. Union Street
Alexandria, VA
USA
22314
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